Call Center Services International (CCSI) is a World-class Contact Center strategically located in Baja California, Mexico (minutes from San Diego, California)
Our core business is to help you establish a high performance yet cost effective "nearshore" Contact Center in Baja California.
Our agents are fully bilingual, bi-cultural, well educated and have expertise in a wide array of business functions such as Debt Collection
, Customer Service
, Sales, Order Processing, and Business Process Outsourcing.
CCSI's management team has over 35-years of expertise in successfully establishing U.S. Companies in Mexico. We have the legal framework, technology infrastructure and professional administrative personnel to quickly get your center up and running.
We have streamlined the set-up and continuous administrative processes of your center into two unique Program Solutions;
Nearshore Turn-key Program and Corporate Advantage Program.