Call Center Services Turnkey Program

Turnkey Program

This program will allow you to establish a Baja Center without legal exposure and minimal capital expenditure in Mexico. You will have complete control of procedures, protocols, trainings and management functions for the day-to-day operation.

The CCSI management team will administer the operation within our existing corporate structure and utilizing our administrative personnel. CCSI is responsible financially and legally for all Mexican regulations, employees and taxes.

Contact Us To Request Pricing Today!

The pricing for the Turn-key Program ranges between $13 to as low as $10 US Dollars per agent per hour.

The pricing depends on the number of agents and the length of the agreement. Our Turnkey Program will allow you to establish a Call Center in Mexico without legal exposure and minimal capital expenditure. CCSI will administer your call center within our existing facility and corporate structure.

INCLUDED SERVICES AND ITEMS:

Agent Workforce Recruitment (Agents, Supervisors and Support Personnel)
Agent salaries, benefits, medical insurance and taxes
Corporate structure and responsibility
Agent screening, hiring and termination
Training and QA Support (FDCPA certification and client specific)
Facility rent, maintenance, utilities, drinking water and janitorial services
Cubicles, chairs, training facility and break room
Internet Bandwidth (up to 8 meg)
VOIP Soft Phones
Basic Desktop Computer System
Facility security, alarm service and video monitoring
Human Resource functions
Accounting, corporate taxes and payroll processing
Onsite IT personnel and basic internet infrastructure
Onsite CCSI management team to support your needs

KEY ADVANTAGES OF A MEXICO CENTER...

Existing infrastructure (facility, furniture, IT and administrative personnel)

Minimal Capital Expenditure (Working Capital & Ramp-Up)
No Legal Liability in Mexico
Agent control and integration with existing systems
Doing business in Mexico is handled by CCSI
All inclusive Hourly Rate: Bilingual Agents $11, Team Leads $12 and Supervisor $14
Supervisor
$14 /per hour
  • Bilingual
  • 4 years’ experience
  • Minimum 10 agents team / 1 year term
  • Ramp up fee and working capital deposit
Agent
$12 /per hour
  • Bilingual
  • 1 year experience
  • Minimum 10 agents team / 1 year term
  • Ramp up fee and working capital deposit

Contact Call Center Services International Today!

We would be delighted to speak with you about your call center needs and the benefits of establishing a call center in Mexico. Please call us or fill out the following form:
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Call Center Services International
809 Bowsprit Road, Suite #204
Chula Vista, CA 91914
+1(877) 399-3419
info@bajacallcenters.com
Mon-Fri: 8:00 am to 6:00 pm (Pacific Tiime)
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Baja Contact Center
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