Call Center Services Turnkey Program

Turnkey Program

This program will allow you to establish a Baja Center without legal exposure and minimal capital expenditure in Mexico. You will have complete control of procedures, protocols, trainings and management functions for the day-to-day operation.

The CCSI management team will administer the operation within our existing corporate structure and utilizing our administrative personnel. CCSI is responsible financially and legally for all Mexican regulations, employees and taxes.

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The pricing for the Turn-key Program ranges between $13 to as low as $10 US Dollars per agent per hour.

The pricing depends on the number of agents and the length of the agreement. Our Turnkey Program will allow you to establish a Call Center in Mexico without legal exposure and minimal capital expenditure. CCSI will administer your call center within our existing facility and corporate structure.

INCLUDED SERVICES AND ITEMS:

Agent Workforce Recruitment (Agents, Supervisors and Support Personnel)

Agent salaries, benefits, medical insurance and taxes

Corporate structure and responsibility

Agent screening, hiring and termination

Training and QA Support (FDCPA certification and client specific)

Facility rent, maintenance, utilities, drinking water and janitorial services

Cubicles, chairs, training facility and break room

Internet Bandwidth (up to 8 meg)

VOIP Soft Phones

Basic Desktop Computer System

Facility security, alarm service and video monitoring

Human Resource functions

Accounting, corporate taxes and payroll processing

Onsite IT personnel and basic internet infrastructure

Onsite CCSI management team to support your needs

KEY ADVANTAGES OF A MEXICO CENTER...

Existing infrastructure (facility, furniture, IT and administrative personnel)

Minimal Capital Expenditure (Working Capital & Ramp-Up)

No Legal Liability in Mexico

Agent control and integration with existing systems

Doing business in Mexico is handled by CCSI

All inclusive Hourly Rate: Bilingual Agents $11, Team Leads $12 and Supervisor $14

Supervisor

$14 /per hour

Bilingual
4 years’ experience
Minimum 10 agents team / 1 year term
Ramp up fee and working capital deposit

Agent

$12 /per hour

Bilingual
1 year experience
Minimum 10 agents team / 1 year term
Ramp up fee and working capital deposit

Contact Call Center Services International Today!

We would be delighted to speak with you about your call center needs and the benefits of establishing a call center in Mexico. Please call us or fill out the following form:

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809 Bowsprit Road, Suite #204
Chula Vista, CA 91914

+1(877) 399-3419

info@bajacallcenters.com

Mon-Fri: 8:00 am to 6:00 pm (Pacific Tiime)