Call Center Services International Corporate Advantage Program


This program allows you to establish a nearshore contact center with specific infrastructure requirements. You will approve and fund capital start up and continuous expenses for the contact center.

This program is perfect for Corporations seeking to establish their own Mexico Call Center and are willing to invest in the startup costs for the operation. This will allow you to build the contact center floor to your specifications and control operational expenses.

Build the contact center floor to your specifications

Pricing for the Corporate Advantage Program ranges between $9 to $11 per agent per hour for the entire operation. CCSI will coordinate the infrastructure build-out and the continuous administration of the contact center. All startup and continuous operational expenses (salaries, rent, utilities, etc.) will be approved by you and billed as a pass-thru expense to your Corporate office. Our Corporate Advantage Program will allow you to build-out the Nearshore Contact Center to your specifications. Start-up and continuous operational expenses will be approved and billed as a pass thru expense (no markup).

The price depends on several factors, from Agent salaries, benefits, rent, overhead and IT needs. CCSI will put together a cost analysis detailing the startup investment and continuous operational costs.

Included Services and Items:

Bilingual call center agents

Agent salaries, benefits, medical insurance and taxes

Corporate structure and responsibility

HR and recruitment functions

Accounting and payroll processing

Training, testing and refresher training

Facility rent, maintenance, utilities, employee drinking water and janitorial services

Cubicles, Chairs and break and training rooms

Internet (t1/e1 secure tunnel connection to your system)

VOIP Telephones (Existing System) and Headsets

Facility security, alarm service and video monitoring

Onsite IT personnel and infrastructure

CCSI management support team

The Key Advantages for this Program are:

Control over expenses (Best Cost Saving Option)

Minimal Legal Liability in Mexico

CCSI charges an hourly administration fee and all other expenses are billed as a “pass-thru” expense.

Agent control and integration with existing facilities

Existing Administrative infrastructure (Personnel & Systems)

Doing business in Mexico is handled by CCSI

Various options on Corporate Structuring in Mexico

Fully loaded operational Cost between $9 and $12 per hour

$14 /per hour
  • Bilingual
  • 4 years’ experience
  • Minimum 10 agents team / 1 year term
  • Ramp up fee and working capital deposit
Team Lead
$13 /per hour
  • Bilingual
  • 1 year experience
  • Minimum 15 agents team / 1 year term
  • Ramp up fee and working capital deposit
$12 /per hour
  • Bilingual
  • 4 years’ experience
  • Minimum 10 agents team / 1 year term
  • Ramp up fee and working capital deposit


Utilizing CCSI's nearshore approach will allow you to eliminate costly administrative personnel and unnecessary overhead.

Contact CCSI Today!

We would be delighted to speak with you about your call center needs and the benefits of establishing a call center in Mexico. Please call us or fill out the following form:

1000 characters left
Call Center Services International
809 Bowsprit Road, Suite #204
Chula Vista, CA 91914
+1(877) 399-3419
Mon-Fri: 8:00 am to 6:00 pm (Pacific Time)