Nearshore Debt Collection Solution

Debt Collection

Call Center Services International (CCSI) has a proven nearshore Debt Collection Center located in Baja California (minutes from the San Diego border). CCSI’s nearshore approach will allow you to establish a world-class Satellite Center with an experienced, bilingual (English/Spanish) and performance-driven collection agent workforce.

This is not “outsourcing” rather the Mexico Collection Center becomes an extension of the existing operation and is managed by your team as part of the receivables recovery strategy.

Contact Us To Request Pricing Today!

Need more collection agents to meet receivables recovery goals?

Our nearshore solution will help you establish a world-class Debt Collection Center in Mexico. Our expertise and proven solutions will virtually ensure your success in one of the most cost effective Call Center locations in the world… Baja California and Mexico City.

CCSI’s “nearshore” approach will allow you to maintain complete operational control of your agents and processes versus an “outsourced” model. Mexico agents are typically 50% less than their U.S. counterparts, well educated, computer savvy, motivated and culturally aligned to North America.

DEBT COLLECTION PROCESSES WE SPECIALIZE IN:

Debt Collection Agents

Transfer Banks
Skip Tracing and Debtor Asset Validation
Placement Analysis and Performance Reporting
Database and System Management

KEY ADVANTAGES OF A MEXICO CENTER...

Cost Savings – Reduce labor and overhead costs from 40% to 70% (compared to U.S.)

Abundant Agent Workforce – Mexico Agents are experienced, bilingual, computer savvy and performance-driven.

Increase Recoveries – Greater agent capacity equals more settlements.

Operational Control – You maintain control of Agent processes, workflows, technology platforms and can measure performance in real-time.

World-Class Location and Infrastructure - Adjacent to San Diego, Mexico provides easy access and a robust telephony & network infrastructure.

Your management team can focus on agent performance and recovery strategies that drive success.

CCSI will establish a state-of-the-art Collection Center for you with an experienced agent workforce. We then provide administrative services such as HR/Payroll functions, training & development, compliance evaluations, IT resources, and corporate structure.

Contact Call Center Services International Today!

We would be delighted to speak with you about your call center needs and the benefits of establishing a call center in Mexico. Please call us or fill out the following form:
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Call Center Services International
809 Bowsprit Road, Suite #204
Chula Vista, CA 91914
+1(877) 399-3419
info@bajacallcenters.com
Mon-Fri: 8:00 am to 6:00 pm (Pacific Tiime)
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