Nearshore Customer Service Solution

CUSTOMER SERVICE

Call Center Services International (CCSI) provides a near-shore “low cost” solution for your call center needs. This is not “Outsourcing”, rather your satellite facility becomes an extension of your existing operation and is managed by your U.S. team as part of the overall workforce strategy.

CCSI provides two types of programs that will make establishing a Near-Shore Customer Service Center in Mexico quick and easy. Our proven system will virtually guarantee your success.

Contact Us To Request Pricing Today!

The administrative needs for “Doing Business In Mexico” are completely handled by CCSI so your team can focus 100% on integrating and managing your Mexico Call Center...

CCSI will successfully establish your Customer Service Center based on your requirements (agent skill sets, infrastructure, and technology) and fully administer the operation utilizing our HR, Accounting, IT, and Management Support personnel.

Abundant and Skilled Workforce
Professional, Bilingual, Bicultural, and Motivated Agents
Reduce Salaries and Overhead by 50%-70%
Call Center located minutes from San Diego, California
World-Class Facilities and IT Infrastructure

CCSI Agents are fully Bilingual (English/Spanish) and have expertise in the following functions:

Customer Care
Inbound Order Processing
Lead Management
Survey Calls
Outbound Sales Campaigns
Technical Support
Back Office Processes

Whether you wish to expand existing call center capacity or build a center from the "floor" up.

CCSI can successfully establish a professional "low cost" center in Mexico. This model is extremely successful because you maintain operational control of your Near-Shore call center and can clone systems, training, processes and best practices to your performance standards.

Contact Call Center Services International Today!

We would be delighted to speak with you about your call center needs and the benefits of establishing a call center in Mexico. Please call us or fill out the following form:
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Call Center Services International
809 Bowsprit Road, Suite #204
Chula Vista, CA 91914
+1(877) 399-3419
info@bajacallcenters.com
Mon-Fri: 8:00 am to 6:00 pm (Pacific Tiime)
PCI Compliant
ACA International
NYCE
CAC
IMT
Baja Contact Center