CALL CENTER EXPERTISE

CCSI’s expertise in business functions and industries such as U.S. Debt Collection, Inbound/Outbound Customer Service, Telephone Sales, Lead Generation, Order Fulfillment and Back Office Processes, enables us to offer a wide range of solutions that are designed, implemented and managed according to your call center needs and business goals.

CCSI's management team has over 35-years of expertise in successfully establishing U.S. Companies in Mexico. We have the legal framework, technology infrastructure and professional administrative personnel to quickly get your center up and running.

CCSI - NEARSHORE CALL CENTER

CCSI’s expertise in business functions and industries such as U.S. Debt Collection, Inbound/Outbound Customer Service, Tel. Sales, Lead Generation, Order Fulfillment and Back Office Processes, enables us to offer a wide range of solutions that are designed, implemented and managed according to your call center needs and business goals.

Nearshore Debt Collection Solution

Debt Collection

Our expertise and proven solutions will virtually ensure your success in one of the most cost effective Call Center locations in the world… Baja California and Mexico City.

Nearshore Customer Service Solution

Customer Service Solution

The administrative needs for “Doing Business In Mexico” are completely handled by CCSI so your team can focus 100% on integrating and managing your Mexico Call Center

Nearshore Sales / Lead Generation Solution

Sales / Lead Generation

The administrative needs for “Doing Business In Mexico” are completely handled by CCSI so your team can focus 100% on integrating and managing your Mexico Call Center

TV, Internet and Phone industry with professional agents

TV, Internet & Phone

We provide the TV, Internet and Phone industry with professional agents and location redundancy at globally competitive rates between $8 to $11 per hour (labor + overhead).

Nearshore QA / Call Monitoring Solution

QA / Call Monitoring

Do you need more Contact Center QA staff to monitor live calls? Call Center Services International provides highly qualified and dedicated Quality Assurance professionals that will help you improve performance and meet operational excellence as well as gather important business intelligence data.

Team of software developers

IT / Software Development

Do you need to expand your team of software developers to deliver fast and accurate results during all stages of development and IT processes? CCSI can ensure a successful launch of your newest Nearshore Technology Support & Development Center with cost saving and workforce benefits to your business.

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Contact Call Center Services International Today!

We would be delighted to speak with you about your call center needs and the benefits of establishing a call center in Mexico. Please call us or fill out the following form:
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Call Center Services International
809 Bowsprit Road, Suite #204
Chula Vista, CA 91914
+1(877) 399-3419
info@bajacallcenters.com
Mon-Fri: 8:00 am to 6:00 pm (Pacific Tiime)
PCI Compliant
ACA International
NYCE
CAC
IMT
Baja Contact Center
© 2017 Call Center Services International. All Rights Reserved.