KEY ADVANTAGES

CCSI’s expertise in business functions and industries such as U.S. Debt Collection, Inbound/Outbound Customer Service, Telephone Sales, Lead Generation, Order Fulfillment and Back Office Processes, enables us to offer a wide range of solutions that are designed, implemented and managed according to your call center needs and business goals.

CCSI's management team has over 35-years of expertise in successfully establishing U.S. Companies in Mexico. We have the legal framework, technology infrastructure and professional administrative personnel to quickly get your center up and running.

Over 35-years of expertise

Call Center Services International (CCSI) provides a World-Class Bilingual Workforce, State-Of-The-Art Infrastructure, and proximity to U.S. (minutes from the San Diego border).

Agent Workforce

Workforce

At Call Center Services International, we take pride of our contact center agents for their professionalism and low turnover rate.

Due to our proximity with the United States, CCSI provides agents in nearshore Mexico that are fluently bilingual and bicultural, which ensures an experienced, diverse workforce capable of handling North American customers.

convenient proximity to the U.S. Border with state-of-the-art facilities in Baja California

Proximity

Imagine having to wait until the next day for an answer to an important matter or traveling for 16 hours to get to your business center.

Call Center Services International is a world-class contact and development center that provides convenient proximity to the U.S. Border with state-of-the-art facilities in Baja California (minutes from San Diego, CA) and Mexico City (3 hours from major U.S. airports).

Mexico has State-Of-The-Art technology infrastructure and professional IT personnel to handle the most advanced requirements of your service center strategy.

Infrastructure

Mexico has State-Of-The-Art technology infrastructure and professional IT personnel to handle the most advanced requirements of your service center strategy.

A partnership with Call Center Services International will provide world-class infrastructure with complete support services that make establishing and operating your Nearshore Center quick and easy.

world-class contact center agents, service with close proximity to the U.S.

Nearshore Benefits

The U.S.-Mexico business partnership allows Call Center Services International to provide top companies with world-class contact center agents, service with close proximity to the U.S., and state-of-the-art infrastructure & facilities.

According to a recent KPMG analysis, Mexico has the lowest-cost advantage for United States businesses.

REDUCE AGENT COSTS BY 50% - 70%!

A nearshore collection center will reduce agent costs
by 50%-70% and help you increase recoveries.

Contact CCSI Today!

We would be delighted to speak with you about your call center needs and the benefits of establishing a call center in Mexico. Please call us or fill out the following form:

Call Center Services International
809 Bowsprit Road, Suite #204
Chula Vista, CA 91914
+1(877) 399-3419
info@bajacallcenters.com
Mon-Fri: 8:00 am to 5:00 pm (Pacific Time)