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The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.


Cross-Border IT Projects Strengthen SoCal/Baja Region

The link between San Diego/Southern California and Baja, Mexico seems to be strengthening as IT companies continue to do cross-border transactions and work on projects together.

Call Center Services International President Eric Esparza recently talked to Nearshore Americas about how the interest in the region's talent is growing. "This link has been largely motivated by the needs of US-based companies, mainly in the financial sector, looking for a highly talented and cost effective workforce," said Mr. Esparza

U.S. Consul General in Tijuana Visits CCSI Facilities

Recently Assigned U.S. Consul General in Tijuana, William A. Ostick, visited the Call Center Services International facilities in Baja to learn more about business and work opportunities we offer to the Community.
He joined CCSI President Eric Esparza and Chief Operations Officer Jorge Oros in a tour of our Baja Contact Center while they discussed business efforts that have contributed to the Tijuana/SoCal region, such as providing cost-effective nearshore call center solutions

Meet Us At The NARCA 2015 Fall Collection Conference

Near-Shore Collection Agents will increase recoveries and reduce operational costs...

Let's discuss these advantages at the NARCA 2015 Fall Collection Conference in Washington, DC, October 14, 15 or 16.

Top Collection Firms and Agencies have established near-shore collection centers in Baja California, Mexico (minutes from San Diego). They have chosen Call Center Services International (CCSI) to establish their Collection Centers because of our extensive knowledge of the Collections industry and our ability to drive agent performance results.

Contact CCSI Today!

We would be delighted to speak with you about your call center needs and the benefits of establishing a call center in Mexico. Please call us or fill out the following form:

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Call Center Services International
809 Bowsprit Road, Suite #204
Chula Vista, CA 91914
+1(877) 399-3419
Mon-Fri: 8:00 am to 5:00 pm (Pacific Time)