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The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.


Questions To Ask Before Outsource

Are you in the process of choosing an outsourcing company? Before making a decision, be sure that you know all you need to know about that company, from what they offer to how they are going to manage your project. If we forget to ask the correct questions, we can risk choosing the wrong solution our company. But don’t worry, here are several questions you should ask an outsourcing company to make a wiser decision.

CCSI At RMA International's Annual Conference

A Nearshore Collection Center Will Reduce Agent Costs by 50%-70% and Help You Increase Recoveries!


Let’s discuss this huge cost-saving opportunity at the 2018 RMA International Annual Conference at the Aria Resort & Casino in Las Vegas, February 6-8. Visit our Booth #301!

Call Center Services International’s nearshore solution will allow you to establish a world-class Debt Collection Center in Mexico.

CCSI is not outsourcing Infographic

Many would think that Call Center Services International (CCSI) is an outsourcing solution. But as our clients understand, we do not consider ourselves outsourcing. It’s true that we offer a nearshore contact center solution to U.S. companies and that it’s a common practice for some businesses to outsource contact center processes. But our model, the way we manage your contact center services, is different. There are 4 important aspects in our model that are different from traditional outsourcing.

Contact CCSI Today!

We would be delighted to speak with you about your call center needs and the benefits of establishing a call center in Mexico. Please call us or fill out the following form:

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Call Center Services International
809 Bowsprit Road, Suite #204
Chula Vista, CA 91914
+1(877) 399-3419
Mon-Fri: 8:00 am to 5:00 pm (Pacific Time)