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The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.


Advantages of a Call Center On-Site Visit

There are several steps to consider when choosing an outsourcing contact center company. You need to do some research, call the company, review the brochure, get a proposal, send an RFP. All those things can give you an idea of the type of contact center you are dealing with and the service they offer. But nothing will give you a better actual impression than an onsite visit to their contact center.

Phoenix, Arizona (February 16, 2018) The City of Phoenix made a Trade Tourism and Protocol Mission to Tijuana, Baja California. The mission took place on February 15 & 16 and brought together leaders in business, education, and government that focused on creating opportunities for Phoenix businesses, as well as strengthening trade relationships and partnerships with Tijuana.

Questions To Ask Before Outsource

Are you in the process of choosing an outsourcing company? Before making a decision, be sure that you know all you need to know about that company, from what they offer to how they are going to manage your project. If we forget to ask the correct questions, we can risk choosing the wrong solution our company. But don’t worry, here are several questions you should ask an outsourcing company to make a wiser decision.


Contact CCSI Today!

We would be delighted to speak with you about your call center needs and the benefits of establishing a call center in Mexico. Please call us or fill out the following form:

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Call Center Services International
809 Bowsprit Road, Suite #204
Chula Vista, CA 91914
+1(877) 399-3419
Mon-Fri: 8:00 am to 5:00 pm (Pacific Time)