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We would be delighted to speak with you about your call center needs and the benefits of establishing a call center in Mexico. Please call us or fill out the following form:
The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.
Call Center Services International agents have a comprehensive understanding of the important role they play in our clients' business, as well as their impact in overall call center operations. Each contact center agent can make a huge difference in a customer's experience, which will ultimately result in customer satisfaction and positive bottom line impact.
This is why our in-house training staff customizes training to our client's needs. They help our call center agents identify opportunities to make a difference in a customer interaction and quantify the impact of their work in the overall operation, as well as on the other team members. Training types include Systems and Processes, Certification Programs, Negotiation and Closing Techniques, Customer Satisfaction, How to Deal with Rejection, Up Sell and Cross Sell Opportunities.
We would be delighted to speak with you about your call center needs and the benefits of establishing a call center in Mexico. Please call us or fill out the following form: