ccsi news icon 33NEWS - Call Center Insights

The latest industry insights & news from CCSI, Specialists in Establishing Contact Centers in Mexico for Debt Collection, Customer Service, Sales, BPO and more.

 

Debt Collection Center Evaluation

Finding a new solution provider can be overwhelming, time-consuming and complicated, specifically when it’s a debt collection call center provider.

Because of the importance that it represents to your company, the money you need to recover, the clients you don’t want to lose and the industries ever-evolving rules, regulations and best practices to follow.

The key to making any big goal easier is to divide it into steps. Your first step can be creating a Quick Call Center Checklist.

 

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Happy Thanksgiving From CCSI

As is a tradition here at CCSI, this year we had our annual potluck to celebrate Thanksgiving and take this opportunity to thank the team for all the effort they put in their work and remind them to never forget that we are a family.

 

The top management team gave some words for the teams and gave thanks for all we have accomplished this year.

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SOCAP Holiday Event Agent & Customer Experience

Call Center Services International is a  main sponsor for the SOCAP International Southwest Regional Chapter in Coyote Hills Golf Course on December 5th at Fullerton, CA.

 

Join us at this fun event where you can learn the best practices for Customer Experience (CX), User Experience (UX) and Customer Care and Peer Networking. Also, we are celebrating a Holiday Luncheon where The Service Star of the Year Awards will take place with a special ceremony to recognize the nominated Customer Care Superstars by the SOCAP members.

 

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Contact CCSI Today!

We would be delighted to speak with you about your call center needs and the benefits of establishing a call center in Mexico. Please call us or fill out the following form:

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Call Center Services International
809 Bowsprit Road, Suite #204
Chula Vista, CA 91914
+1(877) 399-3419
info@bajacallcenters.com
Mon-Fri: 8:00 am to 5:00 pm (Pacific Time)