Call Center Week Latin America Conference & Expo 2017

Call Center Industry
2017-01-17 00:00
Sheraton New Orleans Hotel


CCW Latin America
In today's digital Latin America, contact centers are undergoing explosive change. Adopting sophisticated technology and next generation practices, organizations across the region are creating seamless customer experiences to prove their value to the “anytime, anywhere” consumer. Providing cost efficiency, multilingual support and geographic proximity, Latin America is also increasingly attractive as a nearshore contact center destination. The region's growing profile comes at a time when organizations are driven to expand globally, tier their services, and engage the fast-growing Spanish-speaking customer market.

With the contact center market projected to reach $15.13 billion across Latin America by 2020, now is the time for global businesses to put their regional plans into action. A division of CCW, the world’s premier customer service conference, CCW Latin America is the only event bringing global and LATAM practitioners under one roof to innovate customer care across the Americas.


All Dates

  • 2017-01-17 00:00

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