Kellermeyer Bergensons Services Launches Nearshore Operation in Tijuana

Kellermeyer Bergensons Services (KBS), the leader in Corporate Facilities Management and Cleaning Services, opened a Customer Service center in Baja California, Mexico. This nearshore center is fully integrated with the U.S. operation and will provide additional Customer Service capacity for KBS Clients.

The center opened with 35 agents and will scale to 95 by years end. The center opened with 35 agents and will scale to 95 by years end.  KBS will also benefit from over $3 million in labor cost-savings annually. This will significantly impact bottom line profits for KBS.

Elva de la Torre

“We are pleasantly surprised with your professionalism and dedication to learning KBS systems.  You guys have done a tremendous job!  There will be plenty of opportunities for you to grow with KBS”

Elva de la Torre KBS, Executive Vice President

Kellermeyer Bergensons Services is the largest provider of technology-enabled, integrated interior and is the largest provider of technology-enabled, integrated interior and exterior property services to multi-region and multi-site customers in North America. With more than 41,000 active customer locations in all 50 U.S. states, KBS sets the industry standard for delivering consistently high quality, compliant and cost-effective service solutions.

Website: www.kbs-services.com

KBS partnered with Call Center Services International to establish their nearshore center and provide Administrative Services such as workforce recruitment, HR and Payroll management, Corporate structure, IT services, and Operational oversight needed to ensure success in Mexico.

OUR MANAGEMENT TEAM WILL MAKE IT EASY

"They have been very accommodating in meeting our needs and very helpful throughout the process."

Contact CCSI Today!

We would be delighted to speak with you about your call center needs and the benefits of establishing a call center in Mexico. Please call us or fill out the following form:

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Call Center Services International
809 Bowsprit Road, Suite #204
Chula Vista, CA 91914
+1(877) 399-3419
info@bajacallcenters.com
Mon-Fri: 8:00 am to 5:00 pm (Pacific Time)