Check'n Go's Baja Team Helps Achieve Record-Breaking Day

Check ‘n Go Baja Team Helps Achieve Record-Breaking Day

This is truly a remarkable feat! Love to see those records come crashing down. Congratulations to all involved. - Doug Clark, President Axcess Financial (Check 'n Go Parent)

Check `n Go is a leader in the consumer financial industry, providing instant cash advances. Check 'n Go operates almost 1,000 stores nationwide and has established a successful online lending operation at checkngo.com

When Check 'n Go needed greater call center capacity to support their 1,000 stores and on-line lending programs they established a nearshore support Center in Baja California Mexico. The Baja Center is fully integrated with the main Ohio Center, and gave them additional Agent capacity, bilingual capability, labor cost advantages and location proximity being just 15-minutes from San Diego, California.

The Baja Center helped Check ‘n Go post a record-breaking 5,000 loans funded in a single day.

What a great accomplishment … 5,000 loans in a day! Not only did you break our transaction record, you crushed it!. - Amanda Wash, Director of Customer Service for Check 'n Go

This is truly a remarkable feat! Love to see those records come crashing down. Congratulations to all involved. - Doug Clark, President of Axcess Financial (Check 'n Go Parent)

Check `n Go partnered with Call Center Services International to establish their Baja Contact Center and provided continuous Administrative support for the operation. CCSI expertise in Baja Mexico made this a seamless venture for Check ‘n Go.

 

About Check 'n Go
Check `n Go is a leader in the consumer financial industry, providing instant cash advances. Check 'n Go operates almost 1,000 stores nationwide and has established a successful online lending operation at checkngo.com

 

About CCSI
Call Center Services International (CCSI) is a World-class Contact Center strategically located in Baja California, Mexico (minutes from San Diego, California), helping US companies establish high-performance "nearshore" Contact Centers in Baja California. Contact us at (877) 399-3419

Contact Call Center Services International Today!

We would be delighted to speak with you about your call center needs and the benefits of establishing a call center in Mexico. Please call us or fill out the following form:
1000 characters left
Call Center Services International
809 Bowsprit Road, Suite #204
Chula Vista, CA 91914
+1(877) 399-3419
info@bajacallcenters.com
Mon-Fri: 8:00 am to 6:00 pm (Pacific Tiime)
PCI Compliant
ACA International
NYCE
CAC
IMT
Baja Contact Center