CHECK'N GO'S BAJA TEAM HELPS ACHIEVE RECORD-BREAKING DAY
"The Baja Center helped Check ‘n Go post a record-breaking 5,000 loans funded in a single day"
When Check 'n Go needed greater call center capacity to support their 1,000 stores and on-line lending programs they established a nearshore support Center in Baja California Mexico. The Baja Center is fully integrated with the main Ohio Center, and gave them additional Agent capacity, bilingual capability, labor cost advantages and location proximity being just 15-minutes from San Diego, California.
Check `n Go partnered with Call Center Services International to establish their Baja Contact Center and provided continuous Administrative support for the operation. CCSI expertise in Baja Mexico made this a seamless venture for Check ‘n Go.
This is truly a remarkable feat! Love to see those records come crashing down. Congratulations to all involved.
Doug ClarkPresident Axcess Financial (Check 'n Go Parent)
Check `n Go is a leader in the consumer financial industry, providing instant cash advances.
Check 'n Go operates almost 1,000 stores nationwide and has established a successful online lending operation at https://www.checkngo.com
This is truly a remarkable feat! Love to see those records come crashing down. Congratulations to all involved. - Doug Clark, President of Axcess Financial (Check 'n Go Parent)
What a great accomplishment … 5,000 loans in a day! Not only did you break our transaction record, you crushed it!.
Amanda WashDirector of Customer Service for Check 'n Go
