Baja Call Centers International (CCSI)

Call Center Services International (CCSI) is a World-Class Contact Center strategically located in Baja California (minutes from San Diego, California) and Mexico City. Our core business is to help you establish a high-performance yet cost-effective “nearshore” Contact Center in Baja California or Mexico City. Our agents are fully bilingual, bi-cultural, well-educated and have expertise in a wide array of business functions and industries, such as Debt Collection, Customer Service, Lead Generation/Sales, TV/Internet/Phone, Quality Assurance/Call Monitoring and IT /Software Development.


CCSI’s management team has over 35-years of expertise in successfully establishing U.S. Companies in Mexico. We have the legal framework, technology infrastructure and professional administrative personnel to quickly get your center up and running.

Our Mission, Vision & Values

Quality Policy

Call Center Services International’s goal is to maintain the highest levels of agent performance for our clients. We are committed to providing clear and consistent processes that focus on exceeding our clients’ requirements.

We continuously measure performance, thereby driving process improvement and customer satisfaction. Our approach is to monitor daily performance and assist in strategies that achieve your goals.

We chase perfection on a daily basis in order to achieve excellence in our core business functions.

Call Center Services International Client Testimonials

Client Testimonials

At Call Center Services International we believe in continuously exceeding client expectations. Here's what some of our clients have to say about working with us and seeing results from our nearshore contact center approach.

CCSI Management Team

Management Team

Our experienced management team is dedicated to ensure the successful establishment of your contact center in Baja California, Mexico.

Call Center Services International Latest News


The latest industry insights from Call Center Services International, Specialists In Establishing Call Centers In Mexico. Topics include debt collection, customer service, contact center management and top stats for Mexico.

Our Mission, Vision & Values

Mission, Vision & Values

To provide our clients with a lower cost nearshore solution that delivers a talented workforce with top quality service and outstanding customer satisfaction.

Contact Call Center Services International Today!

We would be delighted to speak with you about your call center needs and the benefits of establishing a call center in Mexico. Please call us or fill out the following form:
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Call Center Services International
809 Bowsprit Road, Suite #204
Chula Vista, CA 91914
+1(877) 399-3419
Mon-Fri: 8:00 am to 6:00 pm (Pacific Tiime)