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Call Center Services International (CCSI) is a World-class Contact Center strategically located in Baja California, Mexico

Our core business is to help you establish a high performance yet cost effective "nearshore" Contact Center in Baja California. Our agents are fully bilingual, bi-cultural, well educated and have expertise in a wide array of business functions such as Debt Collection, Customer Service, Sales, Order Processing, and Business Process Outsourcing. CCSI's management team has over 35-years of expertise in successfully establishing U.S. Companies in Mexico. We have the legal framework, technology infrastructure and professional administrative personnel to quickly get your center up and running.

Call Center Services International (CCSI) has a proven near-shore Debt Collection Center located in Baja California Mexico

DEBT COLLECTION

Call Center Services International (CCSI) has a proven near-shore Debt Collection Center located in Baja California Mexico (minutes from San Diego). CCSI’s near-shore approach will allow you to establish a world-class Collection Center with an experienced, bilingual (English/Spanish) and performance driven agent workforce.
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CCSI provides two types of programs that will make establishing a Near-Shore Customer Service Center in Mexico quick and easy. Our proven system will virtually guarantee your success.

CUSTOMER SERVICE

Call Center Services International (CCSI) provides a near-shore “low cost” solution for your call center needs. This is not “Outsourcing”, rather your satellite facility becomes an extension of your existing operation and is managed by your U.S. team as part of the overall workforce strategy.
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CCSI’s near-shore approach will allow you to establish a fully integrated satellite Contact Center that is managed by your U.S. team as part of the overall strategies for handling call volumes, improving customer satisfaction, driving Key-Performance-Indicators and reducing operational costs.

TV, INTERNET & PHONE

CCSI’s near-shore approach will allow you to establish a fully integrated satellite Contact Center that is managed by your U.S. team as part of the overall strategies for handling call volumes, improving customer satisfaction, driving Key-Performance-Indicators and reducing operational costs.
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Call Center Services International (CCSI) can provide motivated Sales Agents to increase sales and qualified leads. We have expertise in both inbound/outbound Consumer and Business campaigns

SALES / LEAD GENERATION

CCSI’s near-shore approach will allow you to establish a fully integrated satellite Contact Center that is managed by your U.S. team as part of the overall sales strategies for handling call volumes, increasing sales volumes and revenue, driving Key-Performance-Indicators and reducing operational costs.
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HOW TO START YOUR CALL CENTER IN MEXICO?

Call Center Services International (CCSI) specializes in establishing Contact Centers in Mexico. We provide complete support services that make establishing and operating your Center quick and easy.

Utilizing CCSI's nearshore approach will allow you to eliminate costly administrative personnel and unnecessary overhead. CCSI's management team has over 35-years of expertise in successfully establishing U.S. Companies in Mexico.
Request Pricing
  • 1
    Contact Us! We would be delighted to speak with you about your call center needs and the benefits of establishing a call center in Baja or Mexico City. Contact us today!


  • 2
    Choose a Pricing Program We offer two types of programs that will make establishing a Near-Shore Customer Service Center in Mexico quick and easy: Turnkey and Corporate Advantage.


  • 3
    Visit Our Mexico Facilities Meet our world-class bilingual agents. Tour our facilities and get a detailed and distinctive view of our call center layout, operations, and best practices.


 

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Contact Call Center Services International Today!

We would be delighted to speak with you about your call center needs and the benefits of establishing a call center in Mexico.
Please call us or fill out the following form:


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  • Office Hours:

    Monday to Friday 8am to 6pm
    (Pacific Time)

  • Address:

    809 Bowsprit Road, Suite 204
    Chula Vista, CA 91914
    USA

  • Telephone:

    +1(877) 399-3419

  • Email:

    info@bajacallcenters.com