CONTACT CENTER
AND IT DEVELOPMENT
SUCCESS IN MEXICO

"Our Mexican debt collectors helped us handle three-times the amount of placements.
As a result, our recoveries have increased and we have been able to take on new clients."

- Ray Patenaude President, Patenaude & Felix

Globally Competitive Rates Between $ 9 - $ 14 USD

CCSI is a World-class Contact Center strategically located in Mexico

Our core business is to help you establish a high-performing yet cost-effective "nearshore" Contact Center in Mexico. Our agents are fully bilingual, bi-cultural, well educated and have expertise in a wide array of business functions such as Debt Collection, Customer Service, Sales, Order Processing, and Business Process Outsourcing. Call Centers Services International's management team has over 35-years of expertise in successfully establishing U.S. Companies in Mexico. We have the legal framework, technology infrastructure and professional administrative personnel to quickly get your center up and running.
Call Center Services International (CCSI) has a proven near-shore Debt Collection Center located in Mexico.

DEBT COLLECTION

Need more collection agents to meet recovery goals? CCSI’s nearshore solution will allow you to establish a world-class Debt Collection Center in Mexico.

Call Center Services International (CCSI) provides a near-shore “low cost” solution for your call center needs.

CUSTOMER SERVICE

Discover how to expand your support operation with a cost-effective nearshore Customer Service Contact Center in Mexico with bicultural & bilingual agents.

increasing sales volumes and revenue, driving Key-Performance-Indicators and reducing operational costs.

SALES / LEAD GENERATION

Improve direct response time, increase lead generation and boost inbound / outbound sales of products and services with motivated nearshore contact center agents.

Call Center Services International (CCSI) provides World-Class IT support, programming and development staffing from our near-shore technology center in Mexico.

IT / SOFTWARE DEVELOPMENT

Need to expand your Software Development Team to deliver fast and accurate results during all stages of IT processes? CCSI provides nearshore IT staff in Mexico.

SUCCESSFULLY ESTABLISH YOUR CONTACT
AND DEVELOPMENT CENTER IN MEXICO

Call Center Services International (CCSI) specializes in establishing Contact and Development Centers in Mexico.
We provide complete support services that make establishing and operating your Center quick and easy.

We virtually guarantee your Success!

Utilizing CCSI's nearshore approach will allow you to eliminate costly administrative personnel and unnecessary overhead.
CCSI's management team has over 35-years of expertise in successfully establishing U.S. Companies in Mexico.

01.

Contact Us!

Contact us so we can discuss your needs and goals that drive success, and the advantages of establishing a nearshore Center.

02.

Proposal

CCSI will prepare a proposal based on your needs and goals for your review. If the proposal makes business sense then let’s schedule a site visit.

03.

Visit Our Facilities

You will meet the team, see the agents in action and understand WHY Mexico is the best nearshore Center option for North America.

04.

Agreement

Review and execute our agreement, prepare the project time-line towards GO-Live, and schedule a kick-off meeting to align the teams.

Our Facilities in Mexico

How we work is as important as where we work.
Our world-class call center facilities are strategically located in Tijuana, Baja California and also in Mexico City.

Plaza Agua Caliente
Contact Center

Plaza Agua Caliente Contact Center

Otay
Contact Center

Otay Contact Center

Mexico City
Contact Center

Mexico City Contact Center

Contact Call Center Services International Today!

We would be delighted to speak with you about your call center needs and the benefits of establishing a call center in Mexico. Please call us or fill out the following form:
Call Center Services International
809 Bowsprit Road, Suite #204
Chula Vista, CA 91914
+1(877) 399-3419
info@bajacallcenters.com
Mon-Fri: 8:00 am to 6:00 pm (Pacific Tiime)