Debt Collection Solution
Would Adding Agent Horsepower Help Your Organization Increase U.S. Recoveries?
Debt Collection solution will allow you to add Agent horsepower to your recovery processes without breaking the bank. We provide a nearshore Debt Collection facility located in Baja California, Mexico. This is not “Outsourcing”... rather your satellite Baja facility becomes an extension of your existing operation and is managed by your U.S. team as part of the overall collection strategy.CCSI
provides the infrastructure, agents, HR/payroll functions, IT resources and corporate structure needed to operate in Baja California, Mexico. We collaborate jointly on training to best develop the agents. Once the infrastructure and agents are in place, CCSI
manages the administrative (HR, payroll, legal and facility) functions while your management team controls and focuses on agent performance and recovery strategies.
This method is highly successful because of several key factors:
- Your management team maintains control of the Agents, processes and strategies.
- You understand your business and know how to best work it.
- You can clone best practices, training and agent development at your Baja facility.
- Baja agent rates and overhead expenses are 50% less than the U.S. thus giving you a competitive advantage.
- Greater Agent horsepower means more touch points and increased recoveries.
- Baja Agents are in bilingual, bicultural and well educated.
We have worked with many organizations and understand how U.S. Debt Collection works and what Industry, State and Federal regulations are required.
We Specialize In:
- Debt Collection Negotiations and Payment Commitments
- Dial and Transfer Agents
- Skip Tracing and Debtor Asset Validation
- Placement Analysis and Performance Reporting
- Agent Recruitment and Training (FDCPA and Negotiations)
Debt Collection Clients and Institutions:
industry leading Clients range from Debt Collection Law Firms, who represent large and small financial lending institutions and Recovery Companies, who buy/manage bad debt. Recovery performance is the key to their success and with CCSI
they are able to consistently hit the GOAL!
Here are some of the types of financial organizations we work with:
- Financial Services Solutions (Mortgage, Auto and Credit Card)
- Retail Credit Card Recoveries
- Educational / Private Loans
- Medical Non Payments